klio

Privacy Policy

At Klio, we are committed to protecting your privacy and data. This policy outlines how we collect, use, store, and protect your information across our platform and APIs.

1. Information We Collect

We may collect the following types of data:

  • Account Information: Name, email address, company name, role
  • Model & Usage Data: Uploaded models, API inputs/outputs, and explainability request metadata
  • Technical Data: Browser type, IP address, device identifiers, operating system
  • Communication Data: Emails, support requests, and survey responses

2. How We Use Your Data

We use the data we collect to:

  • Provide, operate, and improve Klio’s services
  • Authenticate users and secure accounts
  • Process model predictions and explanations via API
  • Send service-related communications (e.g. access, updates, security alerts)
  • Analyze platform performance and usage trends
  • Comply with legal obligations

3. Data Security

We take your data security seriously. Our practices include:

  • Encryption of data in transit and at rest
  • Strict access control and authentication layers
  • Continuous monitoring and logging
  • Hosting in secure, industry-compliant cloud infrastructure

4. Data Retention

We retain user and model data only as long as necessary to provide our services or as required by law. Users can delete models or request account deletion at any time.

5. Your Rights

You have the right to:

  • Access and review your personal data
  • Correct inaccurate or outdated information
  • Request deletion of your data (“Right to be Forgotten”)
  • Withdraw consent to data processing (where applicable)
  • Export a copy of your stored data

6. Data Sharing

We do not sell your data. We may share data with trusted sub-processors (e.g., cloud providers, analytics tools) strictly for providing our services — all of whom are bound by strict data protection agreements.

7. Third-Party Services

Klio may integrate with services like Firebase, AWS, and Resend for authentication, storage, and transactional email. These services may have their own privacy policies which you can review separately.

8. Changes to This Policy

We may update this privacy policy as our platform evolves. If we make significant changes, we’ll notify you via email or within the app.

9. Contact Us

For any privacy-related questions, concerns, or requests, contact our team at contact@klio.dev.

Last updated: March 26, 2025